Error Re-„Check In“ a Runbook with „Send Email“ Activity including Attachment in SC 2016 Orchestrator RTM

In System Center 2016 Orchestrator RTM there currently exist an issue with the with „Send Email“ Activity including an attachment.

Edit: This issue has been fixed with Update Rollup 4 for System Center 2016 Orchestrator, see: Update Rollup 4 for System Center 2016 Orchestrator is available

When you try to check In“ a Runbook with a „Send Email“ Activity including an attachment after „Check Out“ and modify anything in the Runbook, you get the following error:

„An error occurred saving the activity to the data store. Please check the Orchestrator Management Service trace logs.“

You can workaround this issue: „Check out“ the Runbook. Make you modifications to the Runbook. Cut the „Send Email“ Activity from the Runbook. Then „Check In“ the Runbook again. „Check out“ it again, paste the „Send Email“ Activity and „Check In“.
If you do want to loose the configured links ,“Detach“ the links tot he „Send Email“ Activity to a temporary Activity like „Junction“ and after paste back detach back to „Send Email“.

The ManagementService.exe*.log in C:\ProgramData\Microsoft System Center 2012\Orchestrator\ManagementService.exe\Logs has the following content atz the error:

 

2017-05-31 22:35:06 [9516] 1 DBDataStore: ::InternalModifyObject

2017-05-31 22:35:06 [9516] 1 DBDataStore: ::SELECT * from EMAIL_RECIPIENTS WHERE ParentID = ?

2017-05-31 22:35:06 [9516] 1 DBDataStore: ::Exception caught in long __thiscall CODBDataStore::InternalModifyObject(wchar_t *,wchar_t *,wchar_t *,class _com_ptr_t<class _com_IIID<struct MSXML2::IXMLDOMNode,&struct __s_GUID const _GUID_2933bf80_7b36_11d2_b20e_00c04f983e60> >):
ODBDataStore.cpp(4468)
<Exception><Type>_com_error</Type><ErrorMessage>Invalid pointer</ErrorMessage><Description></Description><HResult>-2147467261</HResult></Exception>

2017-05-31 22:35:06 [9516] 1 DBDataStore: ::Exception caught in long __thiscall CODBDataStore::InternalModifyObject(wchar_t *,wchar_t *,wchar_t *,class _com_ptr_t<class _com_IIID<struct MSXML2::IXMLDOMNode,&struct __s_GUID const _GUID_2933bf80_7b36_11d2_b20e_00c04f983e60> >):
ODBDataStore.cpp(4672)
<Exception><Type>_com_error</Type><ErrorMessage>Invalid pointer</ErrorMessage><Description></Description><HResult>-2147467261</HResult></Exception>

2017-05-31 22:35:06 [9516] 1 CODBDataStore::ModifyObject({499689F4-B08D-4103-B227-1A569FA67F4E}): attempt 1 failed

2017-05-31 22:35:06 [9516] 1 CODBDataStore::ModifyObject({499689F4-B08D-4103-B227-1A569FA67F4E}): try again

2017-05-31 22:35:06 [9516] 1 DBDataStore: ::InternalModifyObject

2017-05-31 22:35:06 [9516] 1 DBDataStore: ::SELECT * from EMAIL_RECIPIENTS WHERE ParentID = ?

2017-05-31 22:35:06 [9516] 1 DBDataStore: ::Exception caught in long __thiscall CODBDataStore::InternalModifyObject(wchar_t *,wchar_t *,wchar_t *,class _com_ptr_t<class _com_IIID<struct MSXML2::IXMLDOMNode,&struct __s_GUID const _GUID_2933bf80_7b36_11d2_b20e_00c04f983e60> >):
ODBDataStore.cpp(4468)
<Exception><Type>_com_error</Type><ErrorMessage>Invalid pointer</ErrorMessage><Description></Description><HResult>-2147467261</HResult></Exception>

2017-05-31 22:35:06 [9516] 1 DBDataStore: ::Exception caught in long __thiscall CODBDataStore::InternalModifyObject(wchar_t *,wchar_t *,wchar_t *,class _com_ptr_t<class _com_IIID<struct MSXML2::IXMLDOMNode,&struct __s_GUID const _GUID_2933bf80_7b36_11d2_b20e_00c04f983e60> >):
ODBDataStore.cpp(4672)
<Exception><Type>_com_error</Type><ErrorMessage>Invalid pointer</ErrorMessage><Description></Description><HResult>-2147467261</HResult></Exception>

2017-05-31 22:35:06 [9516] 1 CODBDataStore::ModifyObject({499689F4-B08D-4103-B227-1A569FA67F4E}): attempt 2 failed

2017-05-31 22:35:06 [9516] 1 CODBDataStore::ModifyObject({499689F4-B08D-4103-B227-1A569FA67F4E}): try again

…..

2017-05-31 22:35:07 [9516] 1 CODBDataStore::ModifyObject({499689F4-B08D-4103-B227-1A569FA67F4E}): attempt 10 failed

2017-05-31 22:35:07 [9516] 1 CODBDataStore::ModifyObject({499689F4-B08D-4103-B227-1A569FA67F4E}): giving up: no more attempts

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